0 Comments
Voice prompts are a helpful and necessary feature of any self-service deployment. But how those voice prompts are recorded can make a bigger difference than some ATM deployers might think. A voice prompt should be recorded in a conversational, inviting tone as a friendly guide that walks users through the transaction process. On the other hand, the wrong voice can be a big turn off.   A professional voice actor or actress can be hired to create the narration, if the kiosk deployer chooses.
 
Here, Travis K. Kircher, the editor of SelfService.org and a reporter for ATM Marketplace asks Allison Smith, a voice-prompt specialist, "What should deployers of self-service kiosks look for when selecting a narrator for the kiosk's voice prompts?" Smith provides her insight about what works and what doesn't.

Related Content

Reader Comments

Add a Comment

We welcome your thoughtful comments. All comments will display your real name.

Want to participate in the discussion?

Or log in for complete access.

  • Clear
  • Post
Be the first to post a comment for this story.
Products & Services

Consulting

http://global.networldalliance.com/new/images/products/4230.png

4230/Consulting

Mobile POS -KS8210

http://global.networldalliance.com/new/images/products/4509.png

4509/Mobile-POS-KS8210

Drive-Up ATM - Monimax 7000D

http://global.networldalliance.com/new/images/products/nautilus_5020.gif

785/Drive-Up-ATM-Monimax-7000D

ATM Supplies

http://global.networldalliance.com/new/images/products/ATM_Supplies_100.gif

1175/ATM-Supplies

ATM Locks - Sales and Service

http://global.networldalliance.com/new/images/products/ATMSolutions_lock.gif

549/ATM-Locks-Sales-and-Service

High Quality Lobby ATM- Monimax 5100

http://global.networldalliance.com/new/images/products/nautilus_9030.gif

783/High-Quality-Lobby-ATM-Monimax-5100

Outdoor Encrypting Pin Pad - Cryptera EPP 1315

http://global.networldalliance.com/new/images/products/896.png

896/Outdoor-Encrypting-Pin-Pad-Cryptera-EPP-1315

ATM Lobby Cash

http://global.networldalliance.com/new/images/products/Itautec_IW1101.gif

734/ATM-Lobby-Cash

KingTeller – D5 Enhance TTW ATM with Passbook Printer

http://global.networldalliance.com/new/images/products/4234.png

4234/KingTeller-D5-Enhance-TTW-ATM-with-Passbook-Printer

ATM Cassettes

http://global.networldalliance.com/new/images/products/791.png

791/ATM-Cassettes

Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.