NORCOSS, Ga. — Tompkins Financial Corp., a New York-based, $2.7 billion asset holding company, has licensed a suite of integrated self-service banking solutions from Postilion, a division of S1 Corp.
A Postilion customer for 10 years, Tompkins Financial is deploying Postilion's heritage IBS and voice banking solutions to its three community banks which will leverage the self-service banking solutions to deliver an integrated, consistent, bank-branded customer experience across all self-service channels. Using Postilion's single platform, the financial institutions' installation will begin in spring 2009, with plans to take the following solutions live throughout the year.
The self-service solutions include:
- Postilion Retail Internet Banking — a comprehensive Internet banking service for retail customers, including account balance inquiries, transfers, bill payments, ATM personalization and user alerts.
- Postilion Business Internet Banking — a full-featured Internet banking service for business customers, including a sophisticated set of account, transfer, payment, payroll, wires and entitlements services, secure protection against fraudulent activities and targeted reporting.
- Postilion Voice Banking — the full range of voice banking functionality, such as balance inquiry, online and offline transfers, transaction history and custom call flows.
- Postilion Mobile — versatile mobile channel delivery via mobile browser or text messaging with complete mobile banking and transactional services, including diverse payments and purchasing, comprehensive monitoring and reporting and mobile-enabled card programs.
- Postilion Personal Financial Management powered by Yodlee — comprehensive online platform, integrated with Postilion Retail Internet Banking, that gives consumers an automated, consolidated view of all of their financial accounts.
"There is no question that this is a tough year for the global economy, but many community and regional financial institutions like Tompkins Financial Corporation are well positioned to compete in this market and seize the opportunity to provide more innovative and sustainable solutions," said Pierre Naudé, president of Postilion Banking.
