• John Ryan completes digital signage rollout for top-five U.S. bank in under six months

0 Comments

MINNEAPOLIS — John Ryan has completed the rollout of multimedia messaging system for one of the five largest banks in the U.S. The majority of sites in the 1,300-branch network were launched in just 28 weeks.

Powered by John Ryan's Messaging Manager platform, the new system features flat screens in high-visibility locations at each branch. The system allows marketers to send unique messages to each site based on local characteristics, market data, daypart and CRM data.

Key results since the rollout of the new messaging system include:
  • A doubling of message recall and a quadrupling in the number of customers who can recall more than one message. • Eight percent of customers pursued more information about products advertised during the same branch visits. • Four times more customers found the branch "easy to navigate" and "well organized." • 85 percent of employees said the elements helped support their sales conversation, and 80 percent said they supported efforts to make referrals.

"This project provides definitive evidence of the value of more careful message targeting at the point of sale," said Maggie Pyzdrowski, North American managing director of John Ryan. "By fine-tuning messages based on market knowledge, the bank achieves consistently improved results. Superior ROI through precision targeting is welcome news for marketers operating under tight budget constraints."

Related Content

Reader Comments

Add a Comment

We welcome your thoughtful comments. All comments will display your real name.

Want to participate in the discussion?

Or log in for complete access.

  • Clear
  • Post
Be the first to post a comment for this story.
Products & Services

KAL Check 21 Solutions

http://global.networldalliance.com/new/images/products/KAL_Logo_SF100.gif

843/KAL-Check-21-Solutions

MoneyPass Surcharge-Free Network

http://global.networldalliance.com/new/images/products/moneypass.jpg

710/MoneyPass-Surcharge-Free-Network

Double Screen Bill Payment Kiosk-ZT2186

http://global.networldalliance.com/new/images/products/4507.png

4507/Double-Screen-Bill-Payment-Kiosk-ZT2186

NCR Multi-Function ATMs

http://global.networldalliance.com/new/images/products/5041.png

5041/NCR-Multi-Function-ATMs

Standards for Accessible Design for ATMs

http://global.networldalliance.com/new/images/products/4009.png

4009/Standards-for-Accessible-Design-for-ATMs

Az-CRIPTO

http://global.networldalliance.com/new/images/products/4573.png

4573/Az-CRIPTO

NCR Branch Transformation Solutions

http://global.networldalliance.com/new/images/products/5003.png

5003/NCR-Branch-Transformation-Solutions

Serve versatile demands—Full-function TTW ATM H38N

http://global.networldalliance.com/new/images/products/H38N.jpg

3738/Serve-versatile-demands-Full-function-TTW-ATM-H38N

Financial Institution Programs

http://global.networldalliance.com/new/images/products/4655.png

4655/Financial-Institution-Programs

Wall-mounted Multi-functional Kiosk-ZT2831

http://global.networldalliance.com/new/images/products/4008.png

4008/Wall-mounted-Multi-functional-Kiosk-ZT2831

Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.