Brazil's TecBan launches Level Four's ATM solutions

Brazil's TecBan launches Level Four's ATM solutions
Tags: Bank / Credit Union, Latin America, Level Four, Software
November 11, 2009

Level Four has signed with Brazil-based TecBan, a company specializing in ATM network management, to provide its BRIDGE:test solution for TecBan's more than 6,800 ATMs.

"As Level Four's first project in Brazil, this is a significant and exciting deal, which marks our first step in the South American market," said Ian Kerr, chief executive of Level Four. "As the ATM market in Brazil continues to grow, it is essential that network providers have the infrastructure and software in place to maximize the availability of the ATM channel."

According to a news release from Level Four, the new technology allows TecBan to provide better customer service to banks it serves in Brazil, by improving quality and increasing the speed to market of the new ATM functionality. Additionally, automating test procedures has provided TecBan with more frequent testing at a reduced cost.

"ATM use in Brazil is growing rapidly, and our goal is to keep expanding our network, in a constant and progressive way," said Lisias Lauretti, TecBan's technology director. "To meet this demand, it is essential that we have the systems in place to provide our clients with the highest levels of service, including the ability to implement new functionalities."

Reader Comments

Hideichi TSUDA

about 18 months ago

On 10/02/24 I tried 11 times to withdrow the money from ATM using the VISA card in Lapaz Bolivia, but the money did not come. I tried to withdrow again and again, since the money did not come.
After I returned back to Japan, Citi bank that issued the VISA card charged me a lot of money as withdrowing from ATM. TECBAN BRAZIL charged me 11110BRL as the withdrowing on that day. And this bank charged me 3030BRL as three time withdrowal on 10/02/25 and 1420BRL as two times withdrowal on 10/03/01. TECBAN BRAZIL charged me 15560BRL in total. Where is my money? TECBAN BRAZIL stole my money.
Terry Riggs

about 2 weeks ago

over a period of less than 6 hrs on 11-23-11 in and Macae, Sao Pedro and another place I do not know the name of, I lost 3995.00 to tecban ATM due to a glitch (i assume). I attempted to get money from an ATM in Macae and a couple other are ATMs only to have my card transaction state insufficient funds, then declined, then card not authorized, although every transaction was removed from my account. I have not been able to get the money back and my bank (Wells Fargo) is unwilling to petition tecban to obtain transaction response codes from the receipts. And Tecban knowing my reason of receipts not adding up on the ATMs has not been forthcoming with the money they know I did not receive. This is a pure case of international bank fraud being perpetrated by TecBan.