Jack Henry & Associates Inc. has signed New Jersey-based First Hope (more than $400 million in assets) for Jack Henry Banking's SilverLake System, which provides enterprise-wide automation.
According to a news release from Jack Henry, First Hope has already completed the in-house installation of SilverLake.
"After using our current in-house system for about 20 years, we made the strategic decision to move to a more feature-rich core solution that will enable us to improve enterprise-wide operations and efficiency," said Norman Beatty, chairman, chief executive and president of First Hope Bank, in a news release. "Our evaluation process fully convinced us that SilverLake is the system most compatible with our operating requirements and business strategy. Our decision to establish a long-term technology partnership with Jack Henry Banking was primarily based on our common service cultures, its proven change management process, SilverLake's functionality and extensive customization capabilities, and the solid integration of key complementary products and services."
In addition to SilverLake, First Hope Bank initially implemented Jack Henry Banking's complementary solutions, including StreamLine Platform Automation — Deposits, Vertex Teller Automation System, NetTeller Online Banking, NetTeller Cash Management, NetTeller Bill Pay electronic bill payment solution, Opening Act online account opening solution, DirectLine OFX Internet banking solution for PC-based financial management systems, goDough mobile banking solution, InTouch Voice Response telephone banking solution, Cognos 8 BI business intelligence and enterprise reporting solution, Remote Deposit Capture, Deposit micro business capture solution, 4 sight Item Imaging, components of the modular Synergy Enterprise Content Management solution, the Yellow Hammer fraud detection and prevention solution suite, and the jXchange utility for open connectivity between core, complementary and third-party products.
"A fundamental tenet of our success is the ability to provide the business tools banks need to attract and support today's convenience-driven consumers, to continually improve bank performance, and to successfully compete in today's dynamic business environment," said Tony Wormington, president of Jack Henry.
