Diebold Inc. says it has ranked among the best in the industry for outsourcing excellence for the fourth consecutive year, an honor bestowed upon the company by the International Association of Outsourcing Professionals in its Global Outsourcing 100 list.
According to a news release from Diebold, the achievement reflects a strategic initiative by Diebold to assist financial institutions worldwide in meeting increasing demands from the marketplace through turnkey outsourcing solutions. Through Diebold Integrated Services, FIs can achieve goals at reduced capital expenses, the company says.
"The selection process for the IAOP Global Outsourcing 100 list mirrors much of the criteria a financial institution considers when evaluating service providers, which is why placement on this list is such an honor," said Thomas W. Swidarski, Diebold's president and CEO. "We are constantly striving to provide customers with offerings lowering their costs, increasing their return on investment and keeping them ahead of technology while freeing them to focus on servicing customers and growing their businesses. Being recognized by IAOP means we're doing our job."
Diebold Integrated Services's turnkey solutions address self-service technology, deposit and teller automation, risk mitigation, mobile banking, currency management, software deployment, network management, remote monitoring, break-fix services, project management and content delivery.
Diebold's outsourcing solutions also help FIs strategically respond to trends and regulations, such as mobile banking and security protocols. To help prevent breaches before they occur, Diebold also allows institutions to remotely manage and update security software any time a new threat is identified.
"As the economy recovers, partnering with the world's best outsourcing providers and advisors will be more important than ever," said IAOP Chairman Michael Corbett and chair of the judges' panel. Companies earning the distinction of the world's best outsourcing providers from the IAOP are judged in four fundamental categories, including company size and growth, customer satisfaction, depth of competence and management capabilities.
Diebold reports higher-than-expected dip in income from discontinued operations for 2009
Diebold also reported that net income from discontinued operations took a greater hit than what the company reported in February, when it released projections for the fourth quarter and year-end of 2009.
According to an updated financial report from Diebold, tax provisions related to the disposition of the company's U.S.-based elections systems business results in higher losses from discontinued operations than what was reported Feb. 3. Earnings per share from continuing operations for 2009, however, remained steady at $1.09.
The loss from the discontinued U.S. elections operation for the fourth quarter and full year 2009 is $15.6 million higher than what was previously reported, resulting in an EPS loss from discontinued operations that came in 23 cents higher than what the unaudited results revealed.
The company says the adjustment has no impact on its previously reported 2010 full-year revenue and EPS expectations.
